Thursday, March 27, 2008

18:30 - 20:30

WELCOME COCKTAIL
HOSTED BY:
The Chamber of National and International Arbitration of Milan
Venue:
Palazzo Affari ai Giureconsulti, Sala Terrazzo
(meeting room of the Milan Chamber of Commerce)
Piazza Mercanti, 2, Milan

Friday, March 28, 2008

09:00 - 9:30

REGISTRATION OF PARTICIPANTS
Venue:
Palazzo Turati
Via Meravigli 9/b
Milan, Italy
Tel: +39 02 8515 4536

9:30 – 9:45

OPENING SESSION AND INTRODUCTION
Stefano AZZALI, Secretary General, Chamber of National and International Arbitration of Milan, Milan, Italy

9:45 – 11:00

Ombudsmen and Mediators
The use of Ombudsmen in public and private organisations is growing rapidly. Their task is often similar to that of a mediator though they may employ different techniques. The International Ombudsmen Association has kindly offered the share their reflections. A lot to learn for all of us.
Steven G. CORDERY, Ombudsman – United Technologies, London, UK
Thierry GARBY, President of the UIA World Forum of Mediation Centres, Lerins Avocats, Paris, France

11:00 – 11:15   

COFFEE BREAK

11:15 – 12:45

Med arb
Med arb (the combination of mediation and arbitration) is a very attractive concept. There are many definitions of it. It raises a number of legal questions. We propose to explore the possibilities offered by med arb to make it an efficient tool of conflict resolution.
Colin J. WALL, Deputy President of the UIA World Forum of Mediation Centres, Hong Kong, China
Stefano AZZALI, Secretary General, Chamber of National and International Arbitration of Milan, Milan, Italy
Michelangelo CICOGNA, Partner, De Berti Jacchia, Milan, Italy

12:45 – 14:15

LUNCH

14:15 – 15:45

Conflict Prevention
Even through negotiation and mediation, conflict resolution is just not enough. In long-term relationships or in contracts for the completion of a project, conflicts should be prevented. Three experts of various conflict prevention methods will explain and help us understand how such goals can be achieved.
Colin J. WALL, Deputy President of the UIA World Forum of Mediation Centres, Hong Kong, China
Mélanie MEILHAC, ICC ADR Services, Paris, France
Frank CARR, Carr Swanson & Randolph, LLC, Ellicot City, Maryland, USA

15:45 – 16:00   

COFFEE BREAK

16:00 – 17:30

Conflict Prevention: A New Market for Mediation Centres?
The audience will be invited to discuss with the experts the possibility of offering such conflict prevention services outside the field where they normally operate
Giovanni DE BERTI, Partner, De Berti Jacchia, Milan, Italy

20:00

DINNER
La Brisa Via Brisa, 15, Milan
Tel : +39 02 86 45 05 21

Saturday, March 29, 2008

09:00 - 9:30

REGISTRATION OF PARTICIPANTS
Venue:
Palazzo Turati
Via Meravigli 9/b
Milan, Italy

9:30 – 11:00

Non-verbal Communication
We all know that non-verbal communication is key to mediation and negotiation. It is also a fairly risky exercise to interpret one’s body language. Non verbal communication very much differs from culture to culture. . And technologies add new challenges. It is important for us to reflect on some fundamental principles in this respect.
Fulvio SCAPARRO, psychologist and mediator, Milan, Italy
Rinaldo SALI, Deputy Secretary General, Chamber of National and International Arbitration of Milan, Milan, Italy

11:00 – 11:15   

COFFEE BREAK

11:15 – 12:45

News from the Centres
Anyone willing to inform the Forum of new developments in a centre or a jurisdiction please inform Thierry GARBY in advance.
IMI development report
Mark APPEL, Senior VP, International Centre for Dispute Resolution, Board Member, International Mediation Institute – Dublin, Ireland

12:45 – 14:15

LUNCH

14:15 – 15:45

Future Business of the Forum

20:00

DINNER & ENTERTAINMENT (optional)